DSSL Privacy

Privacy Policy – DSSL Support AppEffective Date: 24 May 2026DSSL Group (“we”, “our”, or “us”) respects your privacy and is committed to protecting your information.This Privacy Policy explains how information is collected and used within the DSSL Support App.
Information We CollectThe DSSL Support App may collect and process the following information:Account Information
- Email address used for login and authentication
- User role and permissions within the appUploaded Content
- Technical documentation or files uploaded by authorised users
- Manufacturer documents and support materialsUsage Information
- Basic application usage data required to maintain app performance and functionalityHow We Use InformationWe use information solely for:- Providing secure access to the application
- Managing engineer and administrator accounts
- Delivering technical support resources
- Improving app functionality and performance
- Maintaining security and access controlData Storage & SecurityData is stored securely using third-party cloud infrastructure and authentication services. Reasonable measures are taken to protect information against unauthorised access, disclosure, or misuse.Data SharingDSSL Group does not sell, rent, or share personal information with third parties for marketing purposes.Information may be shared only where necessary to provide app functionality or where legally required.AI AssistanceThe app may provide AI-assisted technical guidance to support troubleshooting and engineering workflows. AI responses are provided for assistance only and should be verified by qualified personnel before implementation.Your RightsYou may request access, correction, or removal of account information by contacting DSSL Group support.Contact: [email protected]Changes to This PolicyWe may update this Privacy Policy from time to time. Continued use of the app constitutes acceptance of any updates.ContactFor privacy-related enquiries:DSSL Group
Email: [email protected]